Privacy Policy

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Streamline Auto Parts Privacy Policy

Streamline Auto Parts Pty Ltd ABN: 166 54 886 576 (referred to as “Streamline Auto Parts”, “we”, “our” and “us”) recognises that the privacy of your personal information is important to you. Unless you directly give us consent to do otherwise, we will only collect and use your personal information as set out below. Streamline Auto Parts abides by the National Privacy Principles (or from 14 March 2014 “Australian Privacy Principles”) contained in the Privacy Act 1988 where you are an Australian user (referred to in this Privacy Policy as “Privacy Principles” and “Privacy Act” respectively).

This Privacy Policy outlines how Streamline Auto Parts will handle and manage personal information we collect about you. We collect personal information online through streamlineautoparts.com.au and (our website) when you browse the website or use it to make a transaction. By providing your personal information to us and by using our website and our mobile site, you consent to the collection of your personal information by Streamline Auto Parts and its use and disclosure in accordance with this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

We may collect certain types of personal information from you. Personal information is any information that can be used to identify you and may include details such as name, address, telephone numbers (including your mobile phone number) and email address. We also collect transaction details relating to your purchases from us and any preferences you select as well as other personal information you disclose to us in communications between us and you.

In addition to personal information, we may collect other information about you or the device you use to access our platforms. By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies may be used by us to collect information about how you use websites you visit, including the following information: your computer or mobile device’s operating system; your computer or mobile device’s browser type and capabilities; your computer or mobile device’s Internet Protocol (IP) address and geolocation; web pages visited, including how you were referred to each web page; and web page usage statistics, including the time spent on each web page. In addition, third parties may place and read cookies on your browser, or use web beacons or similar technologies to collect information, including where applicable, for the Google Trusted Stores program. Cookies can be managed by accessing the individual settings in your browser.

WHY DO WE COLLECT PERSONAL INFORMATION?

Generally, we collect personal information about customers to provide a range of products and services, to meet our obligations to you and to enable us to conduct and grow our business. We also collect personal information so you can communicate with Streamline Auto Parts by email, telephone or in writing.

If you do not to supply requested personal information, we may be delayed or prevented from finalising your purchase or satisfying your request or enquiry.

HOW DO WE COLLECT AND HOLD YOUR PERSONAL INFORMATION?

We may collect personal information in several ways including:

  • when you contact us with an enquiry;
  • through our website or our mobile site when you:
  • place an online order with us
  • rate and review a Streamline Auto Parts product
  • otherwise access and/or use our website or our mobile site; and
  • through any social media platform upon which you engage with us.

Generally, personal information is collected directly from you at the time you make a purchase through our website or mobile site or when you have other dealings with us. In some limited instances we may collect personal information about you from someone else. For example, someone may give us your name and address if they have purchased a product gift from Streamline Auto Parts for you and wish for us to deliver the gift to you. If you provide us with personal information of another individual, you agree to take reasonable steps to ensure that the individual is made aware of the matters set out in this Privacy Policy.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect your personal information to keep you up to date with any important changes to our website including our products and services, to notify you of special events, promotions and offers that may be of interest to you, to send you our newsletter, to respond to your queries and to help Streamline Auto Parts manage and enhance its products and services. We also collect your personal information to allow us to manage and fulfil any orders you place with us including delivering any gifts purchased by you.

SHARING INFORMATION WITH THIRD PARTIES

Streamline Auto Parts does not sell or trade your personal information gathered online with third parties for their marketing purposes without your consent.

Streamline Auto Parts may however disclose your personal information to:

  • service providers or persons who perform functions on our behalf, for example, mailing services, distribution services, IT services, data analysis, research, advertising or consultancy services;
  • law enforcement agencies in relation to a suspected breach of any law;
  • our professional advisers;
  • regulatory authorities;
  • anyone else to whom you authorise us to disclose it.

HOW CAN I REVIEW MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATION?

At Streamline Auto Parts we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want your information used to enhance your shopping experience, please contact us sales@streamlineautoparts.com.au .

HOW LONG WILL YOU KEEP MY PERSONAL INFORMATION FOR?

Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs, the information will be retained in a form that does not allow you to be identified from that information.

HOW CAN I ACCESS MY PERSONAL INFORMATION?

Under the Privacy Act, you have a right to seek access to information which Streamline Auto Parts holds about you. You also have the right to ask us to correct information about you, which is inaccurate, incomplete, or out of date. While Streamline Auto Parts takes all reasonable precautions to ensure that your personal information is complete and up to date, please notify us of any changes or errors in your personal information held by us. You may access the information Streamline Auto Parts holds about you by placing your request in writing or email and sending it to us using the contact details below. We will comply with any such request except where the Privacy Act allows us to refuse to do so.

HOW SECURE IS YOUR PERSONAL INFORMATION?

We take all reasonable steps to maintain the security and integrity of your personal information and to protect your personal information from misuse, interference and loss and unauthorised access, modification, or disclosure.

HOW CAN CONSUMERS REQUEST DATA DELETION?

Any users can contact Streamline Auto Parts via sales@streamlineautoparts.com.au and request data deletion. Upon receiving this request Streamline Auto Parts will delete any data related to the requesting user within 5 business days.

ONLINE ORDERING SECURITY

Protecting your personal and order information is our priority at Streamline Auto Parts and we take all reasonable measures to do so. As such we use Secure Sockets Layer (SSL) technology – Our On-line Ordering system is the industry standard for encryption technology – to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to our checkout. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions. However, we suggest that you take appropriate security precautions when you access the internet via public WI-FI networks or shared computers.

LINKS TO OTHER WEBSITES

Sometimes our website or mobile site may contain a link to third party websites. Streamline Auto Parts is not responsible for the content or material contained in, or obtained through, any third-party website or for the privacy practices of the third party website. We suggest that you review the privacy policy of each website or mobile site that you visit.

THIRD PARTY PLATFORMS

Google Analytics – We use Google Analytics to better understand audience behaviour on our websites and to help us improve the user experience. Google Analytics Privacy Policy

Google Ads – We utilise Google Ads and other similar Google services for advertising purposes, which includes remarketing through the use of cookies. Third party vendors, including Google, will at times show ads based on your cookies across various sites across the internet. You can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings or the Google Marketing Platform opt-out page. Visit Google’s Privacy Policy for a full understanding of the data shared by Google to advertisers.

Facebook – We utilise Facebook for advertising purposes, which includes remarketing through the use of cookies. Facebook Privacy Policy

PayPal – Used to process PayPal transactions when checking out on our Streamline Auto Parts website. PayPal has achieved PCI DSS compliance certification. PayPal Privacy Policy

HOW CAN I CONTACT STREAMLINE AUTO PARTS?

If you have any questions or complaints about how we handle your personal information, you can contact us via email at sales@streamlineautoparts.com.au. We always endeavour to reply to emails within 2 working days, however this is not always possible. At a minimum, any complaints notified to us will be considered within 7 days and responded to. We will always endeavour to resolve any complaint to your satisfaction.

NATIONAL PRIVACY COMMISSIONER

If you are not satisfied with the way in which we handle your enquiry or complaint, you can contact the Office of the relevant Privacy Commissioner on:

Australia: Tel: 1300 363 992 or email: privacy@privacy.gov.au

CHANGES TO THIS PRIVACY POLICY

This is our current Privacy Policy outlining our personal information management practices. This Privacy Policy replaces any other privacy policy published by us to date. We may vary this policy at any time. If any changes to these policies occur, we will notify our customers by updating this section of our website.

MORE INFORMATION ABOUT PRIVACY RIGHTS IN AUSTRALIA

For more information, please visit: http://www.privacy.gov.au.

Basic identification and contact information, such as your “name” and “contact details”.

This information is used:

  • to provide you with the services which you request
  • for verifying your identity for security purposes
  • for marketing our services and products
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With 1000s of already satisfied customers we can assure the Premium High Quality Grade Wipers will amaze you with guaranteed easy fitment with streak free results that you will see !

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Pitted glass is generally caused by stones and sand hitting the windscreen of your car, over the course of time this will create miniature chips that can barely be seen and noticed until you turn your wipers on during raining conditions or cleaning your windscreen. Effectively you will notice there will be streaking residue left behind when the wiper moves over the top of it. In some cases, we have found that foreign matter like stones, sand, dirt, and grime can find its way into these pitted pockets making complete contact extremely hard for the wiper insert to give a streak-free result.

How do I fix pitted glass/windscreen?

1.You can use toothpaste mixed with baking soda as a polishing agent which works quite well to remove scratches but will require some work to get great results.

  1. You can use a razor blade on the windscreen to gently slide over a pitt to remove any risen build up where you notice the streaks are. Note:- it is highly recommended to wear protective eye wear whilst performing this remedy.

Please remember that some windscreens have been faced with a lot of year worth of weather, dirt, stones, acid rain, tree sap, bird droppings and sand being thrown at it, bear in mind not all pitting can be fixed and may require to get your windscreen replaced.

If the integrity of your windshield is compromised, a repair might not be the best solution. The windshield is an important part of the car and if it’s not in good condition, it can put you and your passengers at risk.

Some common signs that indicate that you need to replace your windshield include:

  1. A crack or chip that has spread across the surface of your windshield
  2. Your windshield is pitted and rough to the touch
  3. The damage is in the driver’s line of sight
  4. The windshield is old and needs to be replaced anyway
  5. You have been in an accident and the windshield was damaged

If you are experiencing any of these problems, it is best to replace your windshield as soon as possible. It is also a good idea to have your windshield replaced if it is more than five years old. This is because the sealant that is used to attach the windshield to the car will start to deteriorate over time, making it susceptible to damage.

  • Too much streaking a wiper should leave you with a smooth and clean surface with each pass. …
  • Squeaking Even if they’re gliding on wet glass, the wiper blades shouldn’t squeak. …
  • Chattering or vibrations Chattering, jerking movements, or anything similar is also not normal for windshield wipers. …
  • Wet spots, these are similar to streaking, but the spots indicate that the blade isn’t even wiping away moisture….
  • Cracked rubber insert, it is required that you inspect the condition of the rubber insert looking for dry looking cracked rubber.
  • Beam blade condition, inspect the condition of the beam blade that holds the wiper insert looking for corrosion, loose mountings, reduced spring load, loose insert clamps.

Even rough handling of the wiper blades when you wipe them down can bend them. If the frame or the blade is bent, it won’t make contact with your windshield properly, and even if the blades seem to be working fine, sooner or later you will need to replace them.

Good working blades should clear the rainwater from the windscreen easily. This means there should be no streaks of water where the blade has failed to make contact with the glass. Sometimes a loose chip from the road can strike a blade, causing it to become damaged.

Ausflexx Premium Wiper Blades has been around for the past 10 years selling to mechanical tradesman from Sydney to Queensland. 

Ausflexx Premium Wipers Features: 

  • Graphite & Teflon Coated Rubber Insert for smoother streak free results & long lasting durability.
  • Easy fitting as every wiper box includes 15 adapter clips which are numbered to make life easy.
  • Aero

If the spongy replaceable blades on the wipers wear down or are damaged, you might hear an annoying metal-on-glass sound during each swipe. As soon as you notice this unusual sound, replace the wiper blades immediately to prevent other damages.

The arm is the lower part of the wiper that extends from your windscreen. The wiper blade, on the other hand, is the metal or plastic housing that holds the rubber refill, which cleans and clears your windshield. The wiper arm holds the wiper blades in place so that they can pivot and make the arc movement that cleans your windshield.

If you ask the manufacturer of windshield wipers, many suggest that car owners replace the wipers every six months or at least once a year. Ausflexx Premium wipers have been made to last and you will be covered for 12 months from the date of the invoice. Some might say that their blades last for a couple of years, but that depends on several factors.

When you change your engine’s oil, you should ask the mechanic to check your wipers’ condition. That way, you’ll have a way to gauge whether they need replacing or not. If this isn’t an option, you might want to replace such components before autumn sets in. This precaution will ensure that you update the wipers regularly before the rainy or snowy season rolls around.

The answer is yes, it is illegal to have windscreen wipers that don’t work as they should as this affects the vision during poor conditions endangering you and your families lives and other drivers on the road. Defective notices can be written up on the spot.

Here at Streamline Auto Parts we have made life easier for you making the right choice of replacement wiper blades simply by entering the year model of your car, the make of your car & the model of your car then add to cart! Or if you feel more comfortable in emailing us with your cars details such as the Make, Model & Year along with your name & address we can arrange it all for you Email: sales@streamlineautoparts.com.au

Or alternatively you can contact one of our sales representatives on 0493 360 355 or 0493 297 906.

While we overlook our wipers on our cars daily, they are actually a really important part of every car, truck or bus on the roads everyday with considerable amounts of demand they are put under on poor rainy conditions, as they are in charge of wiping off (debris, dirt, bird dropping, bee poop,etc) & harsh blistering hot weather all contribute to the life of your vehicles wiper blades and how long they will last.

As you can see your wipers are a wear and tear item and are just as important as your brakes and tyres!

If you don’t change your wiper blades in time you are at risk of the following:

  1. Wipers are made up of rubber, metals and plastic which can break down over time increasing the potential of damaging your windscreen by scratching it permanently which leads to an expensive windscreen replacement.
  2. Increasing the chances of damaging your wiper motor / mechanism as this puts the motor under more load.
  3. Increases the chance of damaging the wiper arms that hold the wiper insert as the wipers won’t operate effectively.

if you can fix windshield wipers right then and there, and have the spare auto parts needed, go ahead and do so. If not, either wait for the rain to stop, or call for help. It’s always best not to drive long distances with poor visibility at all which we recommend waiting until the rain stops, organize a tow to a shop that can repair your wiper system, call a friend of family to pick you up.

Ausflexx Premium Euro wiper range has been manufactured in the highest quality components to match or be even better than most genuine products on the market.

You can expect to pay anywhere between $90 – $350 for the genuine products which by purchasing Ausflexx Premium Euro wipers you escape the pain to your wallet ordering from our online ordering website.

We send all our orders through Australia Post which a standard delivery usually takes 3-5 business days not including weekends or public holidays. All orders are tracked with insurance for damage or loss.

We can assure you that any Ausflexx Premium Wipers listed on our website will fit your vehicle on the proviso that you have selected the correct Make, Model and Year for your car. With countless number of hours invested into getting the correct applications to make life easy with purchasing and fitting the wipers we are more than confident.

If in the case, they will not fit after we get the chance to resolve the matter with fitting instructions which we are happy to work through with you. All we ask is to be made aware of the issue so we can act on it for as quick as possible. If we can’t resolve your issues, we will offer a refund as per our refund policy.

All orders will be shipped the same day of your order if the order is placed before 2pm EST Monday to Friday excluding public holidays and weekends.

Yes Ausflexx wipers will fit to cars listed on our website with rain sensing wipers.

No problems, sometimes certain cars require extra questions to get your order right, in that case please email our team with your Make, Model and Year we will take care of your order.

Email: sales@streamlineautoparts.com.au

Yes! We have got you covered, as soon as your wipers arrive it’s as simple as unclick the old wipers then clip on the new!

We will be selling you the complete wiper blade which will clip on for easy fitment which is far better than trying to fit wiper inserts.

Ausflexx Premium Euro wipers has been manufactured to the highest regarded specifications to withstand the Australian climate which they have been engineered to perform for a long period of time hence our 1-year warranty. Streamline Auto Parts has been selling to the mechanical trade workshops all over Australia with repeat business and word of mouth recommendations helping build our empire. Our aim is to give our customers a safe, easy way to order our great reputable product online that will live up to their expectations at an exceptional price!

Once your order is placed and you discover that you need to amend your order ? this will only possible if your notify us by email to sales@streamlineautoparts.com.au within 20 minutes of transmitting your order as your order will be instantly sent to our warehouse to be pick packed & delivered.

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